Frequently Asked Questions
Everything you need to know about the Alexander Hutton experience.
What materials are used in Alexander Hutton garments?
We pride ourselves on using only the finest ethically sourced materials, including long-staple Egyptian cotton, premium Italian wool, and sustainable silk blends to ensure longevity and comfort.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic customers, while international customers are responsible for return shipping costs.
How do I ensure I select the correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Do you offer international customs and duties coverage?
For most major regions, duties and taxes are calculated and collected at checkout to ensure a seamless delivery process without unexpected fees upon arrival.
How should I care for my Alexander Hutton pieces?
To maintain the integrity of our luxury fabrics, we recommend following the specific care instructions on the internal label. Generally, we advise dry cleaning for tailored pieces and cold hand-washing for our knitwear.