Returns & Exchanges
At Alexander Hutton, we strive for sartorial perfection, but if your purchase is not quite right, we offer a seamless 30-day return policy for all unworn and unaltered garments. We are committed to ensuring your experience is as refined as our collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the clothing.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
- 4.Final Inspection & Refund
Once our quality control team verifies the condition of the returned items, your refund will be processed to the original payment method within 5-7 business days.
